Privacy Policy
Effective date: April 22, 2026
CPG WOW CLEAN LDA respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, or request information about our services.
CPG WOW CLEAN LDA is the data controller responsible for your personal data.
1. Who we are
Company name: CPG WOW CLEAN LDA
Registered address: Rua do Cardal, n.º 24, 1.º, Sala 9, Pedrulha, 3025-007 Coimbra, Portugal
Operational office: Rua Antero de Quental n.º 18, 1150-043 Lisboa, Portugal
Email: help@wowcleanpt.com
2. What personal data we collect
When you use our website, we may collect the following personal data:
name
email address
telephone number
company name
service address or business location, if you provide it
any information you submit through contact forms, quote requests, WhatsApp, email, or phone
We may also automatically collect certain technical information when you browse the website, including:
IP address
browser type
device type
time zone
pages visited
referring website or source
cookie data
basic website interaction data
3. How we collect your data
We collect your data when you:
fill in a contact form
request a quote
contact us by email, phone, or WhatsApp
browse our website
accept cookies on our website
4. Why we process your data
We process your personal data only when we have a valid legal basis under applicable data protection law.
We may use your data for the following purposes:
to respond to your enquiries
to provide quotes and information about our services
to communicate with you about requested services
to manage customer and prospective customer relationships
to improve our website, services, and user experience
to monitor website performance and security
to comply with legal and regulatory obligations
5. Legal basis for processing
We process your personal data on the basis of one or more of the following:
your consent
our legitimate interest in operating and improving our business
the need to take steps before entering into a contract or to perform a contract
compliance with legal obligations
6. Cookies
Our website may use cookies and similar technologies to improve functionality, analyze website traffic, and enhance user experience.
Cookies may include:
essential cookies necessary for the website to function properly
analytics cookies to understand how visitors use the website
marketing or tracking cookies, where applicable and only if consent is given
You can manage or disable cookies through your browser settings. Please note that disabling some cookies may affect website functionality.
7. How long we keep your data
We keep personal data only for as long as necessary for the purposes described in this Privacy Policy, or for as long as required by law.
If you contact us but do not become a customer, we may retain your details for a reasonable period in order to manage follow-up communication and business records, unless you request deletion where applicable.
8. Who we share your data with
We do not sell your personal data.
We may share your data only where necessary with trusted service providers that help us operate our website or business, such as:
website hosting providers
analytics providers
communication tools
CRM or administrative service providers
legal, accounting, or regulatory authorities where required by law
All such processing is carried out only where appropriate safeguards are in place.
9. International data transfers
As a rule, we aim to process your data within the European Economic Area.
If any service provider processes data outside the EEA, we will ensure that appropriate safeguards are in place in accordance with applicable data protection law.
10. Your rights
If you are in the European Union or European Economic Area, you have the following rights regarding your personal data:
the right to be informed
the right of access
the right to rectification
the right to erasure
the right to restrict processing
the right to data portability
the right to object
the right not to be subject to a decision based solely on automated processing, including profiling, where legally applicable
To exercise any of these rights, please contact us at:
info@cpgwowclean.pt
You also have the right to lodge a complaint with the competent data protection authority.
11. Data security
We use appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, disclosure, alteration, or destruction.
However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
12. Links to other websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before providing any personal data.
13. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect legal, technical, or operational changes. The latest version will always be published on this page.
14. Contact us
If you have any questions about this Privacy Policy or about how we process your personal data, you can contact us at:
CPG WOW CLEAN LDA
Email: help@wowcleanpt.com